Like I've mentioned in the previous post, people would want you to believe there is no money in hotel business in Nigeria.
Contrary to that assumption, there is actually real money in hotel and
hospitality industry in Nigeria and you can become part of it starting
from today. Your hotel really don't have to be that big, just something
small in form of small lodge and beer parlour.
Nigerians are heavy spenders when it comes to merriment and good life
and hotel business in one avenue through which you can tap from such
heavy spending. Let's assume you have a hotel with only 10 rooms and a
beer parlour and charge N3,000 per night, you'll be making N3,000 X 10 =
N30,000 daily! That would be roughly N900,000 Monthly revenue from 10 rooms apartment, excluding revenues from foods and drinks.
If you apply my winning formula of good customer relationship, to
achieve the above sum is very easy and simple. Remember, we're talking
about local hotels - it doesn't have to be big or situated in the
happening part of the city. Now let's get down and see how you can put
things in place and get started as soon as possible.
1. Get it Right From The Concept -
It has become like a norm in this country that every local hotels has to
be dirty and un-kept after all, is it not just to sleep on bed with a
woman and get up the next morning... This is the number one area where
Nigerian hotel owners are getting it wrong.
Hotel is beyond just a bed and mattress for sex, it's a place for
relaxation under superior comfort, different from what is obtainable in
homes. Get this aspect of your business right and you're a winner in
your business!
2. Register Your Hotel Name -
Good name they say is better than silver and gold, Choose a very
attractive name for your hotel, some names attracts while some are not -
choose the one you think would make someone want to know "what goes on
in there?" Words like: Exquisite, Delight, Deluxe, Luxury, Platinum, and
Classic - are good in hotel names. Choose your name very carefully!
Then, proceed to register your name with The Corporate Affairs
Commission (CAC) of Nigeria if the name you've chosen isn't yet
registered by someone else. N30,000 would be enough for that
3. Choose a Nice Location -
This doesn't have to be exotic, just a befitting place in your location
but let it be in a place that is easy to locate, property by the road
side is preferable. Negotiate and acquire it except you already have a
property in a good area. This would cost you some money - From N800,000.
The prices of property varies from place to place, we can't really put a
price on this, just do your home word and try to negotiate properly.
4. Put up a Nice Structure -
Face me I face you building format with all rooms en-suite is ideal for
hotel business. Don't be too economical with the room sizes, let the
rooms be a bit spacious and carefully plan and execute the structure in
such way that your guest would see the class in your hotel.
Tastefully furnish your hotel rooms irrespective of the price you want
to charge. After all, you aren't going to be furnishing it every day!
Put high quality beds and bed sheets. Let your hotel rooms reflect high
class even though you'll be charging low price.
5. Employ Staffs -
If you have background in hotel management, that's nice. If not, don't
worry - employ people with these skills and learn with experience. The
good thing is that you're starting small so you'll be able to learn as
you grow your business.
You will need capable hands to manage the security of your guest and the
hotel in general. Different people will come into your hotels, the
good, the bad, and the ugly. Prepare for them all.
You will need Caterers too, for the foods and services and the general well being of your guests.
You will need Laundry men whose duty would be to wash all the bed-sheets, the towels, and the curtains. It's a hotel abomination to give the guests bed-sheets and towels that has been previously used by another guest! Be careful of these bad practices.
You need Barmen, Cleaners, Receptionists, Room service attendants, a
Supervisor and a Manager. While you administrate your business if you
can.
Put all these in place and you're good to go. Don't forget that every big thing always starts small.
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